Your account data belongs to you. This page explains exactly what kaso303 collects when you access the lobby, make a transaction via DANA, OVO or GoPay, or contact our support team — and what rights you hold over that information. Availability of this policy and related account features depends on local law and eligible regions.
Account data transparency
DANA, OVO, GoPay transaction records
Your right to review and correct
Contact path for data requests
POLICY POSTURE
What Data We Collect and Why
When you open an account with kaso303, we collect the details you provide during registration — name, contact information, and the payment method you connect, whether that is DANA, OVO or GoPay. We also record transaction references for each deposit or withdrawal processed through your chosen e-wallet, so your account history stays accurate and disputes can be resolved against a clear record. Beyond registration, we collect session data: the device type, browser version and IP address associated with each login. This helps us detect unusual access patterns and keep your account from being used without your knowledge. We do not sell this session data to third parties. Cookies are used on the kaso303 site to maintain your login state and remember lobby preferences such as your last-viewed game category. You can adjust cookie settings in your browser, though disabling them may affect how certain lobby functions behave. All data handling described here is subject to local law and applies only where kaso303 services are available in eligible regions. If a regulation in your jurisdiction creates an obligation or restriction beyond what is described here, that local rule takes precedence.
DANA
Transaction references from DANA deposits and withdrawals are stored in your account history and are accessible after login.
OVO
OVO payment records are tied to your account wallet log. You can request a copy of these records through our support channel.
GoPay
GoPay transfers are logged with a reference code. If a transaction appears incorrectly, raise it via account support and we will match it against the stored record.
SCOPE AND COVERAGE
Where This Policy Applies and What It Covers
This policy governs data collected and processed directly by kaso303 through this site and its account system. It does not extend to third-party services that operate under their own terms. Understanding the boundary helps you know which entity to contact when a question arises about your data.
Account Access
Covers all data collected at login, registration and during active sessions on the kaso303 site. This includes device identifiers and session tokens used to maintain your logged-in state.
Transactions
Covers payment records generated when you deposit or withdraw through DANA, OVO or GoPay. kaso303 stores these references; the e-wallet provider holds its own separate record under its own policy.
Site Content
Covers how we use aggregate browsing data — game category views, lobby navigation paths — to improve the content we show. This data is not linked to your personal identity in reports we review.
Third-Party Services
Does not cover data processed by game studios such as Pragmatic Play, PG Soft, Joker or Habanero when their game clients run inside the lobby. Their data handling is governed by their own policies.
YOUR DATA RIGHTS
Practical Steps to Access and Manage Your Data
You have concrete actions available under this policy. Reviewing your account data is the starting point — after login, your dashboard shows the transaction history linked to your registered payment methods, including DANA, OVO and GoPay references. If any detail looks incorrect, you can initiate a correction request directly from the account settings page without contacting support first. For questions that go beyond self-service — such as asking what non-transactional data we hold, or requesting that certain records be deleted where local law permits — our support team handles these requests. When you submit a data request, include your registered contact information and a clear description of what you are asking for, so we can match it to the right account record without delay. Where local law grants specific rights over personal data — such as the right to data portability or the right to object to processing — those rights apply where kaso303 is available in eligible regions.
Review Your Records
Log in and open your account dashboard. Your transaction history, registered payment methods and session log are visible there without needing to contact support.
Correct Account Details
Account settings allow you to update contact information and linked payment methods. Follow the fields and verification steps shown on that page.
Raise a Data Question
Use the support channel to ask about non-transactional data we hold on your account. Include your registered contact detail so we can locate your record.
Request Data Deletion
Where local law permits, you may request deletion of personal data. Submit this through support with your account reference. Processing depends on applicable local regulations.
CONTACT FOR PRIVACY
How to Reach Us About This Policy
If you have a question about how your data is handled, how to access your records, or how to submit a correction or deletion request, these are the paths to reach us. Match your question to the right channel so it reaches the right team without bouncing.
Live Chat
The chat widget in the account area is the direct line for data and privacy questions. Open it after login so the team can match your message to your account record immediately.
Email Support
For formal data requests — such as asking for a copy of your records or a deletion under applicable local law — email is the right channel. Include your registered contact information and a clear description of your request.
Account Dashboard
Many routine queries — transaction records, linked payment methods, session history — are available without contacting support at all. Check your dashboard after login before raising a ticket.
HOW WE PROTECT DATA
Data Handling, Cookies and Account Security
Our approach to data security is grounded in what you can verify through your own account. Session tokens expire after a period of inactivity, so a device left unattended does not remain logged in indefinitely. Account access history is visible in your dashboard, giving you a concrete way to spot any login you do not recognise. If you see an unfamiliar session, contact support immediately with your account reference and the details shown in the log.
Data Retention
We keep your account data for as long as your account is active and for the period required by applicable local law after closure. Transaction references tied to DANA, OVO or GoPay are retained to support dispute resolution.
Cookie Use
Cookies on this site maintain your login state and store lobby preferences. You can manage cookie permissions in your browser settings. Removing session cookies will require you to log in again on your next visit.
Account Security
Session expiry and login history are the two visible security layers in your account. Review the access log in your dashboard periodically. If anything looks wrong, use live chat or email to flag it with the support team.
Policy Changes
When this policy is updated, the revised version is published at this page address. Continuing to use your account after a change is posted means you have seen the updated terms. Check this page if you want to confirm the current version.
POLICY FAQ
Answers to Common Privacy Questions
These are the questions we hear most often about how your data is handled on kaso303. If your question is not covered here, use the support contact paths listed on this page.
What personal data does kaso303 collect when I register?
We collect the name, contact information and payment method details you provide at registration. If you connect DANA, OVO or GoPay, the e-wallet reference associated with that account is also stored. Session data — device type, browser and IP — is collected each time you log in.
Can I see all the data kaso303 holds on my account?
Your dashboard shows transaction history, linked payment methods and session access logs after you log in. For non-transactional data not visible in the dashboard, submit a request via email or live chat with your registered contact information so we can locate your record.
Does kaso303 share my data with game studios like Pragmatic Play or PG Soft?
Game studios receive only the session data needed to load and run their game client inside the lobby. They do not receive your full account record, payment method details or transaction history. Their own data policies govern what they do with game-session data on their end.
How do I correct an error in my information?
Open account settings after login. Most contact details and linked payment methods can be updated directly from that page by following the fields shown there. For changes that require identity verification, the page will prompt you with the specific steps required before saving.
How do I request deletion of my personal data?
Send a deletion request through our email support channel. Include your registered contact information and account reference. Whether a deletion can be processed in full depends on local law and any retention obligations that apply to transaction records in eligible regions.
What happens to my DANA, OVO or GoPay transaction records if I close my account?
Transaction references tied to your e-wallet payments are retained for the period required by applicable local law after account closure, primarily to support any dispute resolution that may arise. The specific retention period depends on the regulations in your eligible region.
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